GuildQuality’s 2024 Guildmaster Award Honors PBS Contractors
APRIL 4, 2024, NAPLES, FLORIDA: PBS Contractors received a 2024 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of nearly 2,000 eligible applicants, PBS is one of 400+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2024 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
PBS Contractors achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
“We are honored to receive the Guildmaster Award again this year, recognizing our commitment to delivering exceptional customer experiences,” says Tim Dupre, President & CEO of PBS Contractors. “This accolade underscores our dedication to our clients and our continuous pursuit of excellence in service. I am immensely proud of our team whose hard work and dedication made this achievement possible.”
ABOUT PBS CONTRACTORS
Since 1986, PBS Contractors has served as the premier Concierge Builder® for Naples and Southwest Florida. Specializing in custom homes, luxury renovations, and commercial projects, PBS is guided by its purpose statement: We Build Better Lives for Our Team, for Our Clients, and for Our Community. Upholding this philosophy, commitment to excellence, and unparalleled client service is The PBS Way. Explore further at PBScontractors.com or reach out at 239.643.6527, conveniently located at 4395 Corporate Square in Naples.
About GuildQuality
Over 2,000 residential construction professionals rely on GuildQuality’s customer satisfaction surveying and reporting software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s network of builders, remodelers, and home service professionals and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.
